At Shopply, we respect your privacy and handle personal and store data transparently. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure when you shop or sell on our platform.
1. Information We Collect
- Account Information: Username, email address, phone number, and delivery address provided during registration or checkout.
- Store & Order Data: Product listings, order history, buyer-seller chat messages, and fulfillment records.
- Technical & Security Data: Browser user agent, IP address, and authentication session tokens required to prevent unauthorized access.
2. How We Use Your Information
- Order Fulfillment: Sharing necessary delivery details between buyers and sellers to complete orders.
- Account Security: Delivering email OTP codes, preventing fraud, and protecting user sessions.
- Customer Support: Resolving order disputes, inquiries, and technical issues.
3. Information Sharing
We never sell your personal data to third parties. Information is shared strictly as needed with sellers fulfilling your order, payment providers, or when required by applicable Philippine law.
4. Data Security & Retention
We use HTTPS/TLS encryption, hashed passwords, and strict access controls to safeguard stored records. We retain account and order information only as long as necessary to provide our services and comply with legal obligations.
5. Your Choices & Contact
You can update your profile details directly inside your account settings or contact our privacy team at privacy@shop-ply.site for data access or deletion requests.